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William T - Concordia, Kansas"ease of process" |
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Shenandoah B - Portland, Oregon"Communication is key." |
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Gina A - Columbus, Kansas"Don't put off bad news. Better to get the bad news delivered and work with the client to deal with it." |
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Andrew B - London, England"managing expectations" |
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Isabella L - Fair Oaks, California"'Say No and feel bad for 10 mins...' Also & 'LAST' '- Awesome course!" |
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Franziska M - Albuquerque, New Mexico"Realizing that many client-attorney issues have many facets." |
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Emily B - Portland, Maine"Listen, don't delay, provide updates." |
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Sally M - Ellsworth, Maine"Managing expectations." |
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Ted T - Springfield, Missouri"LAST" |
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Matthew S - Portland, Maine"Continue to ensure responsiveness" |